The camping area opens Wednesday, 31 July 2013 at 12.00 am.
The festival area opens Thursday, 01 August 2013 at 03.00 pm, Friday at 10.00 am, and Saturday at 11.00 am.

Our "Festival traffic wardens" will be at W:O:A to conduct a field sobriety test with you for a small amount. Don’t worry, you can keep your driving license, even with more than 0.5 BAL. But still, it is best to NOT drive at all under the influence of alcohol as the road traffic regulations apply on the campsite as well. For the safety of all road users the police regularly performs traffic controls.

Check out the updated versions of the proven Wacken apps for Android devices and iPhones this year.

You can find links to both apps HERE

Connected with google earth, the first app will give you the possibility to orient yourself from each spot of the festival besides giving you important information like e.g. the festival abc, running order, latest news and many more.

With the second app we will become the first festival worldwide supporting augmented reality! What’s the meaning of this? We will let you know very soon on www.wacken.com

Again we have several different areas this year. Due to the fact that the different areas have been renamed throughout the years, we shortly explain the areas to you:

Festival Ground
Comprises the whole festival site, including all camping grounds, the festival area and the area for crew and artists (everything in colour on the festival maps).

Festival Area
Consists of the Bullhead City Circus, Wackinger Village , Wacken Center and the infield.

Wacken Center (pos. 43)
Link

Infield (Pos. 40)
The infield (in grey colour on the festival maps) can be reached through the big entrance tents from Wacken Center. In the infield you find the main stages: Black Metal Stage (pos. 1), True Metal Stage (pos. 2) and Party Stage (pos. 3). Additionally you find several food, drink and merchandise stalls.

There are several options to get to the W:O:A site:

By car
Arriving from the South:
At the motorway junction Hamburg-Nordwest drive in direction towards A 23 / Heide / Husum. After 60 km (38 miles) you see the exit called Schenefeld / Wacken. Get off the motorway and follow the signs to Wacken for approx. 6 km (4 miles).

Arriving from the North (from Denmark / Flensburg):
Leave the A7 in direction to Hamburg at the exit Neumünster Mitte and get on the B430 towards Itzehoe / Hohenwestedt. Follow the course of the road to Schenefeld and after that pay attention to the signs leading to Wacken. Now follow the signs to Wacken for approx. 6 km (4m miles).

Please follow the guidance system and the instructions of the traffic attendants in order to reach the campsites.

Arrival is possible by car, transportation vehicles, mobile homes and caravans up to 3.5 tons but is at your own risk, as it cannot be guaranteed that you will be able to leave the campsite without any difficulties in case of bad weather.

By train
Use the offers of the Deutsche Bahn called “Ländertickets” which allow you to travel through a certain federal state in Germany. Wacken is located in Schleswig-Holstein, therefore choose a Schleswig-Holstein-Ticket to travel e.g. from Hamburg or Kiel (both located in Schleswig-Holstein as well) to Wacken. If you book in advance there are also offers available if you travel by train starting of in other federal states in Germany. Best is to check and book these tickets in advance on www.bahn.de.

To get to Wacken you have to travel to Itzehoe. From Itzehoe a bus shuttle service will bring you to the Wacken Festivalterminal and back. Paying 9 EUR once entitles you to unlimited use of the shuttle bus. Click here for bus shuttle timetables.

Bus Tours
HERE you can find all bus companies that will bring you to the W:O:A, no matter if you come from Germany or abroad. In addition to that, our bus partners offer festival tickets so you get the chance to gain entry to the festival even it is sold out. Certainly this offer is only valid if you book a bus tour.

Attention: For the Wacken Open Air 2013 there are no tickets left.

Metal-Train
The 12th chartered metal train to the exceptional Wacken Open Air in 2013- for Metalheadz only! For more information, visit Metal Train.
For detailed information use our new travel tool - visit Travel in the main menu of our homepage.

Shuttle Service
Our shuttle bus picks you up from the train station in Itzehoe and also brings you back. A shuttle bus from/to Hamburg Airport is possible but it doesn’t go regularly. To get information about the travel schedule, please contact co-workers at the info point which is located in front of the entrance for pedestrians. The shuttle costs 9 EUR once for unlimited outward and return journeys.

There is a Meet & Greet-Point in the Infield of the Festival and just that is the place where you get to know the running order of the autograph sessions as well. The timetable will be made available online around middle of July.

Be an official W:O:A supporter! You can download the banner for your homepage HERE.

As usual the typical Bavarian beer garden opens at Wednesday, 31st of July 2013 from 10.00 am – 06.00 am and Thursday, Friday and Saturday from 07.00 am to 06.00 am.

It is placed in front of the entrance of the festival area at the Wacken Center. An additional one is placed at the Wackinger Village (Pos. 28).

Systems like those are prohibited at the camping grounds. In case of non-compliance, those systems will be confiscated.

Due to the sell-out there will be no box office this year.

There is a permanent breakdown-service during the W:O:A. In case of a breakdown please talk to one of our Staff or call the following number: 01805 – 10 11 12

To prevent a breakdown please follow these instructions:
- Take a second key and do not leave it in the car
- Take an individual key fob. There are many similar looking keys at the Lost and Found Point. A unique key fob is easier to identify.
- Turn of all power-using things in your car like radio, lights, navigation-systems.
- Leave enough place between the cars to prevent parking damages
- Fold down your mirrors after leaving the car. So Ambulance or Festival-Vistors can pass your car without damages.

The bar called “Schädelbar” directly opposite to the beergarden (pos. 32), the supermarket at Bullhead City Circus Areaway (pos. 13) and other food suppliers at the campground provide everything you need for a decent breakfast.

Please keep in mind that camping in public places is forbidden in Germany so please do not arrive before Monday.

Because of the major logistic effort and the low demand in the past years, it won’t be possible to arrive on Saturday or Sunday. Please switch to the numerous public campgrounds at the west coast. In Büsum you can stay at the campsite “An de Waterkant” (Address: Neuenkoog 8, 25761 Westerdeichstrich, Tel.: 0049 (0) 04834 8269). In St. Peter Ording there is the campsite “Silbermöve” (Address: Böhler Landstraße 179, 25826 St. Peter Ording, Tel.: 0049 (0) 0 48 63 55 56). Further suggestions you can find on our homepage.

The official date of arrival is 31. July 2013 – starting at 12 o’ clock at night. If you still think about arriving earlier, we give you the opportunity to use an extra area which will be prepared for camping, but this requires an extra fee of 20.00 € p.p. from Monday, 29th July 2013 for each person. In case that you arrive on Tuesday, 30 July until 12 am an amount of 10.00 € will be charged for each person.

Parking and camping is already included in the ticket price of 150.00 €.

Camping officially starts on Wednesday, 31st July at 12 at night and is at own risk. The residence on the campground is only possible with a valid ticket! There will be strict controls at the access road and the camping area.

At the camping grounds (Pos. A-Z) our stewards will try to help you in every way but they also have the permission to ask you to camp and park somewhere else in case that you entered the wrong camp or parking ground.

Again we are offering our unique festival service to reserve group camping grounds.
The registration is only available for groups which already took part at the reservation process in the past years.

Do you have any question? Please get I touch with us via email, telephone or fax:
camgroundreservierung@wacken.com
Phone: +49 (0)4827 – 18 38 60
Fax: +49 (0)4827 – 18 38 83 – contact person: Jasper

At www.ready-to-rock.de you can easily book your camping tents and accessories. All rented tents (different sizes between 1-6 persons) and items which will be pre-pitched before your arrival at the camping area B and we’ll even take care of the disassembly while you’re already on your way home. Unfortunately there is no parking in this area.

For those who want to arrive without stress, with little luggage by train, plane or private car and for those who do not have their own camping equipment: The service of mein-zelt-steht-schon makes it possible: You order tents and accessories very easily and it'll be built up for you. You only have to move in and start to party!

There is no limitation for drinks at the campground but you are not allowed to bring glass bottles. The risk to get hurt is too high (cullets)! Neither cans nor bottles are permitted at the festival area (infield). At the infield you can get your beer as usual in the familiar festival cups.

Due to regulations for safety and environmental protection (Metal 4 Nature –“Safe your Holy Land!”) it will again not be permitted this year to take glas bottles to the parking and campsites. In our shops and supermarkets as well as in the village glass bottles will not be available anymore. In our supermarkets spirits can be decanted into our W:O:A PET bottles. Carrying crates of beer through the entrance for pedestrian’s won´t be possible either.

Please switch to PET, plastic bottles or cans. However, these are only allowed on the campgrounds, but not at the infield. We ask for your understanding. Only TetraPacks up to 1l (only non-alcoholic beverages) can be taken to the infield.

In case that you decide to take your kids to the festival we offer you to bring them to the kindergarten in Wacken which will opened from 2nd August until 5th August. This special service is for free.

This is the link to the kindergarten: www.kirchengemeinde-wacken.de/Kindergarten/Kindergarten.htm

Via e-mail ( woakids@wacken.com ) you can register your kids with the time specification for child care and your contact address.

Children are generally not forbidden at W:O:A but still we think that festivals are not a good place and experience for them. Sure it’s nice to enjoy the festival together with the family but they probably find it nicer to stay at home with grandma and grandpa. Furthermore your enjoyment of the festival will be much bigger when your kids are not around. You have 3 days to let yourself go and do whatever you want. Isn´t it what all parents are dreaming of?

Apart from that, children which are 12 years old or younger have free admission when accompanied by a parent or guardian. In the second case, a declaration of agreement signed by the legal guardian will be required. Access for children under 16 is only allowed with a parent or an approved, adult representative. Young people aged 16-18 can enter the festival area without reservation but have to leave the infield in direction of the camping areas at 12.00 a.m.

This year our sponsor NATURAL AMERICAN SPIRIT will allocate a lounge again where you have the possibility to recover, smoke and relax a little. Furthermore, NAS engages for METAL 4 NATURE as eco-partner.

You are not allowed to deal with spirituous beverages, Nazi material, any kind of weapons, food- and non-food articles and most of all tickets and festival wristbands. In case of non-compliance a complaint has to be faced! Not registered stalls will be closed immediately and the operator will be sent off the festival.

Neither dogs nor any other animals are allowed on the entire camping, parking and festival area!

The boarding kennel for dogs, "B-Flinks"( www.b-flinks.de ), is located in Albersdorf near the motorway A23 (approx. ten minutes away from Wacken) Phone: 00 49 (0) 4835 – 950345

The water supply for cooking, washing and drinking will be provided at the five shower and toilet camps. As usual, the water supply is FOR FREE!

Stalls providing both beverages and food will be spread all over the festival and camping area. There you can get beer and whiskey (e.g. Becks, Becks Gold) at reasonable prices. You can also find the W:O:A beer garden on the festival area. Every drink you buy on the festival will be handed out in our W:O:A cups ( 0,4 l or 0,3 l = 1 € pawn) but you also have the possibility to order steins (Maßkrug, 1 l = 3 € pawn).

For drop-off and pick-up there are two Kiss&Ride stations: the first is located in the Dorfstraße in Gribbohm and the second in Mühlenweg in Wacken (close to the car wash). Here cars can park short-term, as the way to the bus station in the Hauptstraße will be closed from Sunday, 4th August 12 at night from Ziegeleiweg on.

ATTENTION: Stopping for drop-off and pick-up of people or for loading and unloading is prohibited. Strict controls will be conducted and cars are being towed if necessary.

You can imagine what happens to people we catch dealing with drugs. Right - We will ban them from the festival ground, take them to the police and bring a charge against this person. So don´t even think about it! Thanks!

Since Schleswig-Holstein is a small federal state, we belong to the category major event. Therefore there will be definitely duty and police controls on the highway. We can’t avoid that – we ask for your understanding and notice. There will be controls before, during and after the festival at several points of approach and departure.

Please don’t drive off the area drunk!

The DVDs are available at the merchandise stalls. Merchandise articles are also available after the festival in the Wacken - Official Merchandise - Shop

Here you can connect all your electrical helpers and take them full charged again. You don’t even have a power supply with you. For example let your cell phone in the Electric Hotel with 100% regenerative electricity be awakened.
As last year, THE ELECTRIC HOTEL will support the WACKEN FOUNDATION with part of the generated income.
Time to start practicing the Electric Salute...

To prevent you from long walks to one of the banks in Wacken we offer the opportunity to withdraw money directly at the festival area. We have installed several cash points which were allocated from the local “Sparkasse”.

Some of them are located at the forecourt of the infield near the beer garden (Biergarten) and one near the W:O:A Information Office as well as in the village of Wacken and in the neighbouring villages Vaale and Schenefeld.

Open fire/campfire is not allowed at the whole camping and festival area (A-Z). Spirit/gas stoves or charcoal grills can be used but we expect you not to misuse these things. Due to serious accidents resulting in perilous injuries in the past years we expect a responsible handling. The same applies to the use of internal accelerator when lighting charcoal grills! Any violation will be avenged with a ban from the festival.

The fire department band of Wacken will perform again at the beer garden (Biergarten) on Wednesday, Thursday, Friday and Saturday during the morning pint. You can find the exact times of performance in the Running Order

People who require medical service in Wacken should contact DRK Kaltenkirchen (Deutsches Rotes Kreuz- German Red Cross). You will get more information and a schedule for contacts for the medical service at the W:O:A.

You can also find first aid at the DRK- camp (Deutsches Rotes Kreuz- German Red Cross) next to the main entrance of the festival area. Further locations of DRK that can be used during the concerts are placed beside the main stages and the FOH´s. Please keep the emergency exits free for the DRK!

Additionally DRK vehicles will regularly cross the camping area.

The Full Metal Bag is a gift and has nothing to do with the service fee of 20,00 €, which is already included in the ticket price. The disposal of the bags takes place at the wristband container and at the bus stop. (check festival maps as soon as they are published)

Also this year there will be 5 Garbage-Stations next to the Shower-Camps.

Opening hours:
Garbage-Station at the Shower-Camp S3: 30 July – 03 August from 8:00 am to 4:00 pm
All other Stations: from Wednesday, 31 July – Saturday, 3 August from 8:00 am to 4:00 pm
On Sunday all Stations are open from 8:00 am to 12:00 noon.

Collect your garbage before your departure!
Hand in your garbage bags at the garbage stations! Help us collecting garbage after the festival!

Metal 4 Nature – Save your holy land!

You find the General Terms and Conditions HERE and at the backside of your ticket.

GLASS BOTTLE are prohibited on all sites at the W:O:A

Instead of glass bottles we are providing fancy PET bottles in which the content of your glass bottle can be decanted at all supermarkets on the W:O:A, free of charge!

Metal 4 Nature – “Safe your holy land!”

Both stages are located in the Bullhead City Circus (pos. 7). Events such as live music and good old Metal Karaoke will start on Wednesday, 31 July. The Metal Battle finals will also take place in this tent.

We will install information boards at different places on the W:O:A area so you can find the right direction to the different festival grounds. On these boards you get an overview of the camping sites, festival area maps, opening hours and the running order. The boards will also give an overview of different street signs you should look for (e.g. campground etc.).

ATTENTION: These signs are placed for your orientation, so please do not steal them! If we catch you destroying or stealing them we will sent you off the festival ground!

The information point is located at the new event area near the medieval market and the wristband container. There you can get information about the shuttle service or the timetables for trains or take a look at the current running order, as well as appointments for the signing sessions at the Meet & Greet point.

In addition to this, we provide another Information Office at the Silo tower in Wacken which opens on 29 July (look at W – W:O:A info point). There you get the W:O:A History, merchandise articles, breakfast and a cash point, a charging point for mobiles, an internet café and pay phones. You also get any information about W:O:A.

Address:W:O:A Office, Hauptstr. 82, 25596 Wacken
Tel. +49 (0) 4827 998 599

This year we will install LED screens and video walls to improve the flow of information. In this way we are able to inform you as fast as possible, e.g. about changes in the running order. In 2013, there will be three video walls at the main stages, one video wall at the Bullhead City Circus and one at the moviefield.

In order to upgrade the flow of information, we will install video walls as well as LED tickers at the True- and Black Metal stage.

Also this year we are providing safe deposit boxes at Wacken Open Air for all your valuables. But this year there "Carderobe" will be at the festival area with even two trucks!

The location of the locker trucks will be, as known from the past, near the wristband exchange and Bullhead City Circus (at the Wacken Plaza).

In addition the service was improved once more:
Besides the higher capacity you can also do pre-reservations via the Carderobe homepage.
Compared to the last year the service will be available until Sunday 12.00 o´clock noon and you are also able to do the reservation for the whole duration of the festival

Book your personal locker online at CarDeRobe Service

Opening Hours:
31.07.13 from 12.00 pm (noon) to 03.00 am
01.08.13 from 12.00 pm (noon) to 03.00 am
02.08.13 from 12.00 pm (noon) to 03.00 am
03.08.13 from 12.00 pm (noon) to 03.00 am
04.08.13 from 03.00 am to 12.00 pm (noon)

- Own key and access during the Opening Hours
- The lockers are insured and protect your valuables

Online-Booking under the following LINK - save your personal locker now!
www.carderobe.com

During opening hours there are employees of the company “Carderobe” at the truck, available for your questions and support

If you lose or find something, please contact the information point during the festival. After the festival you can hand in or pick things up at the W:O:A Office. From 5th August 2013 all lost and confiscated property will be put in storage in the lost property office in Schenefeld (Fundbüro Amt Schenefeld). Items which were confiscated at the main entrance marked with a sticker of IH Security will also be delivered to the office in Schenefeld.

Phone: + 49 (0) 4892 - 8089 0, Fax: + 49 (0) 4892 80 89 44, E-mail: info@amt-schenefeld.de

Everyone interested in supporting the medical service in Wacken can contact the DRK Kaltenkirchen (German Red Cross). There you will get all further information and a contact form for the medical service at the W:O:A.

Different members of the bands will give autographs there. On our LED walls you can see the signing hours. The schedule is also available on our homepage and our mobile page. The dates will be published mid of July.

The meeting point is located directly at the W:O:A wristband facility at the new event area.

You can obtain the latest articles of the W:O:A collection and the performing bands at the merchandise stalls.

You can find the complete range online at the Official Wacken Merchandise

Under the slogan “Metal 4 Nature” we want to put the topics waste avoidance and waste disposal together with you into practice in order to make sure that the future W:O:As can still take place on juicy, green fields.
We need your support to achieve these goals!

Metal 4 Nature – I took my trash – just left my footprint & spirit!

Try to avoid waste as much as possible! Use reusable packages whenever possible and always keep in mind that the W:O:A is taking place at an agricultural area!

Metal 4 Nature – “Safe your holy land!“

You and your band can perform at the festival! We (in cooperation with our presenters Metal Hammer, Washburn, Nuclear Blast and Marshall) are looking for new metal heroes and let you perform at the METAL-BATTLE.

Meanwhile we are searching for the next Metal Stars in 30 countries. The winning band of the particular country gets the opportunity to perform on the W.E.T. Stage and the Headbangers Stage (Bullhead City Circus, pos. 7) of the most famous Metal-Festival in the world. We can make your dreams come true! We are the only festival of this magnitude that is giving young talents a chance.

An international jury will rate the final bands and choose a winner, beside diverse Full Endorsement Deals of the partners, a record deal with Nuclear Blast is the price. The other attendees get the chance to win Artist Endorsement Deals and other surprises. For more information about the contest click www.metal-battle.com.

The Metal Karaoke will take place in the Bullhead City Circus (pos. 7) on Wednesday and Thursday after the band performances. This year again with live band!

Again and again we get asked, if it is allowed to get portable toilets from external providers delivered to the W:O:A-Campground: This is explicitly not allowed!

For security reasons, we can’t allow external providers to access the festival area and the campground with their vehicles. Your security is the most important matter for us. Please appreciate this!
Only the Metal Mobile WCs (MMWC) which are provided by the W:O:A are approved for the campground, because the W:O:A assigned a license for these toilets.

!!!IMPORTANT: Deadline is over and all 150 cabins are already rented!!!

Opening hours: Wednesday till Saturday from 10.00 am to 04.00 am (Dealer & Action Tent 10.00 am – 09.00 pm, entrance fee: 2,50 €). After paying the entry fee you have the possibility to visit workshops, fashion shows, interviews, showcases and autograph sessions at all days.

Moshing is generally not tabooed at the W:O:A. But during other crowd activities in the moshpit such as crowd surfing etc. the possibility of incidents is given. In order to protect yourself we provided a few tips of how you can make moshing a little bit safer:

• In case that you might be a little bit out of shape you better avoid the moshpit as it often becomes very exhausting.
• Wear comfortable clothes that protect you from scratches or similar injuries - long pants and sturdy shoes are advisable.
• The moshpit is not a good place for jewelry. Also piercings, especially facial piercings, could cause injuries.
• Don´t act selfish in the moshpit. Always keep in mind that other crowd members want to enjoy the music and don´t want to get hurt.
• In case that you are not interested in the moshpit and prefer to stay away from that, you better enjoy the show from the back or on the side of the crowd and not in front of the stage

Movie nights will take place on Wednesday and Thursday at the Moviefield. The program and schedule are listed in the running order.

The Non-Food-Mile is again located next to the Metal Market in 2013. As in previous years many stalls are offering jewellery, clothes and souvenirs and are located near the metal market and at the festival area. A second non-food mile you can find in Wackinger Village (pos. 28).

Due to the fact that the festival ground at Wacken is really huge, we put our backs into making it easier for you to orient yourself on the festival area and campsite.

1. Shower Camp - Glowing Metal Forks
As in the past years you can find the glowing metal forks. Each shower camp will have its own tower being enthroned by a glowing metal fork which can be distinguished due to their different glowing colours (Take a look at the camp site plans)

2. Site Fence Banners
Further we will use a much larger amount of site fence banners with Campsite- and Holy Wacken Land maps in XXL size. On each distinctive corner of the festival area one of these maps can be found. You can also download them at our maps section. The annually Festival guide will also include both - Holy Wacken land and Camping Site maps.

We also want to make you aware that stealing or damaging the site fence banners will be punished with being sent off the festival ground.

3. Traffic Signs / Traffic Control System
Our very successful traffic control system (consisting of LED boards, traffic signs and info boards) will also be used this year again. They will lead you from the nearest motorway exit directly to the campsite. IMPORTANT: Please consider that you should shut down your navigation systems when you enter the village Wacken because many streets are closed until the end of the festival. Please only follow the traffic control system.

4. Signs
On several Layher-Towers on the festival site you will find signs leading you the way to distinctive locations at the festival.

5. Video walls and LED ticker
Besides the LED tickers positioned on important places like the wristband exchange or infield entrances, we will further improve the flow of information with our video walls.
Altogether there will be six of them. 3 at the main stages, 1 at the FOH tower in front of the main stages, 1 at the Bullhead City Circus and 1 at the bus stop. In addition there will be a video wall truck near the Metal market.

The same as last years we offer you Parking space where you can park your car safely for a small amount of money.
From the direction of A23 exit Wacken there will be a parking space for a day directly behind the Wacken town sign on the left corner of the Edeka (supermarket) parking space

The W:O:A spiritual guidance team is not proselytising but offering help by conversations. No matter what your concern is, wherever you need help, the spiritual guidance will be accessible 24/7.

You can find the spiritual guidance in front of the police/ambulance area.

During the Festival the DUHORN Apotheke (Pharmacy) in Wacken opens from 29 July to 3 August 2013 from 8 am to 8 pm; on Saturday until 6 pm.

It`s not far from the festival: just about 600m.

Duhorn Apotheke
Hauptstraße 44
25596 Wacken
Tel.: 0 48 27 / 4 14
Fax.: 0 48 27 / 99 86 18
(www.duhorn-apotheke.de)

Normal photo cameras / digital cameras and mobiles can be brought to the festival ground. Video cameras as well as reflex cameras are prohibited.

Please note that you don’t annoy any other guests with your camera – the W:O:A is not a zoo!!

This year we will offer exclusive reporting from the W:O:A again. After the festival you can reminisce and share your memories with the people who had to stay at home. For this purpose the W:O:A Gallery 2013 will be updated several times per day during the festival as well as during the time of setup and dismantling. Besides, the webcam will show some pictures of both main stages every half an hour.

The W:O:A pole-sitting contest goes into the third round! The ones who can stand the longest time on a pole will receive a W:O:A VIP-Upgrade.

Rules:
The rules are fairly simple. You need to sit on the pole for 6 hours. Except for 10 minutes every 2 hours, the seat may not be left. So you can enjoy the festival in an height of 2.5 m and have a look while the bands are playing on Black & True stage.

Whenever you have questions the police will help you. Don’t panic, they are easy going and cooperative. Furthermore, the police offers a free field sobriety test so you will find your way home safely supporting the slogan: DON`T DRINK AND DRIVE. The police checkpoint is located at the main entrance to the festival area.

Unfortunately pickpocketing has increased. Therefore we have prepared some tips of how you can protect yourself from thefts:
• You can identify thieves by their typical seeking glance. They avoid direct eye-contact to their victim and focus more on the goods
• Always keep your money, credit cards and special documents with you in several closed bags inside of your clothes
• Carry your bags closed in front of your body or place them under yours arms
• Use a neck pouch, money belt or a pocket tied to your belt

In case that you bring power generating sets to the festival, please make sure that they are in perfect condition and do not lose any oil or fuel. Sets up to 1 kW are allowed. To ensure compliance with this regulation we will conduct some spot checks. In case of incorrect use the security personnel will confiscate the sets and return them to you at the end of the festival.

Per vehicle you can bring a maximum of 5 liter of fuel. We expect a correct handling! Please bring a fire-extinguisher which you can use in case of emergency.
In order to avoid disturbance the power generating sets must be switched off from 02:00 a.m. In this case we will also conduct spot checks.

In case you steadily need to refrigerate medicine you can get in touch with the DRK on site (German Red Cross). They will keep your medicines refrigerated in their tent (pos. 9).

X-Mas tickets and tickets bought in advance are valid for all three days of the festival.

The W:O:A is always trying to optimise the circumstances for profoundly disabled people and to give them the opportunity to attend the festival as unrestricted as possible. This year we have extended measures for integration once again:

Companying person:
We offer our profoundly disabled visitors the possibility to take an assistant who is exempt from charge to the festival. The only condition is that the disabled person must own a valid festival ticket and a handicapped ID. The handicapped person checks in at the wristband container with his/her handicapped ID and ticket and receives two wristbands for him/her and the assistant.

This service has to be organized every single year. In this point we request on your understanding, if the organization will not be able to allow also people with a “G” in der handicapped ID.

Camping for disabled person:
- There will be again a reserved Campground in close distance to the festival area for all people with a G (people with a limp), AG (exceptional limp) and/or B (person is dependent to an accompanying person) in their handicapped ID´s (or it´s pendants from other countries). Wacken Open Air makes no difference between various handicaps or classes. But especially this area shall make a almost barrier-free stay at the festival possible. Above all we speak about people with significant restrictions in their possibilities of moving (for example people depending on a wheelchair). Beforehand the only option left to the Wacken Open Air is to check this by taking reference of the information of the handicapped ID.
- A personalized reservation will NOT occur. Also camping on this area is only possible as long as space is available. In case of a completely filled area the stewards will take care that you will be led into direction of a shower camp with sanitary facilities for handicapped people.
- If you want to use this service just get in contact with the stewards on the entrance to the camping area. They will accordingly guide your way to the handicapped area.
- It is possible to take a maximum of 4 other persons (or respectively a car with 4 persons with valid W:O:A tickets) with you on the campground. Due to organizational reasons your friends have to travel and arrive together with you. A later arrival is definitely not possible.

Further measures:
- We also grant a sufficient range of sanitary facilities like toilets and shower cabins at our sanitary camps for handicapped people who do not want to utilize the separated camping ground and wish a complete integration into the festival. The key will be handed out at the pay booth on presenting the handicapped ID to the personal. As a result people are no more dependent on a separated campground.
- For the second time there will be a tribune for guests with handicap on the festival forecourt. This tribune grants a perfect sight on all of the 3 main stages of the infield. It will be also equipped with monitors and audio-boxes which broadcast the whole concerts.
- Additionally we will install disability-friendly toilets between the main entrance and the party stage entrance on the festival infield.
- Also there will be an additional handicapped tribune inside of the Bullhead City Circus.

We hope that we can reach a highest possible barrier-free event characterized by integration to all people visiting the festival.

Commissioner for disabled / Contact person on the festival
If you have any questions before the festival starts, you can phone the hotline from the 07.05. every Tuesday from 11.00 am until 01.00 pm.
During the festival there will be a contact person for disabled people at the tribune for the disabled people. From Tuesday the 30th of July 2013 to the Saturday the 3rd of August 2013 (02:00pm – 08.00pm) you can talk to Mrs. Herkenrath and her colleagues in case of any problems.

During that time you can also call Mrs. Herkenrath on mobile phone:
The hotline is +49 (0) 174 / 6731088

If you have any questions before the festival begins please contact headquarter@ics-woa.de

In the program booklet you can find all important information about the bands and the stages they will perform at, ground maps, surveys, Meet & Greet schedule, among others. The programme is available at different checkpoints on the festival area such as the info point for 1,- €.

It is forbidden to use any kind of pyrotechnical goods and fireworks on the camping and festival site. Open fire on the camping and festival ground is forbidden as well. In case of violation, the material will be confiscated and the person responsible will be expelled from the festival. This also applies to the sale and the lighting.

Our banner "Metalheadz against racism" clearly emphasises our opinion concerning racism. We are absolutely against any kind of right-wing extremism! In this case, we count on your assistance! We do not tolerate any entries in the chat room, guestbook or forum with a right-wing background. These entries will be deleted immediately. In case that we miss something, please let us know! In such case, please contact our forum administrators. They will take care of it.

Furthermore we forbid Nazis on the festival as well as racist, sexist, homophobic and other harassments. When we see people behaving like this we will ban them from the festival.

The organiser and third parties commissioned by the organiser have the right to produce audi, visual and audio-visual recordings of the guests within the event without remuneration for the depicted person and to fully use and let use these recordings in all existing and future media, but in particular not exclusively for reporting, for promoting the Wacken Open Air, for acquiring sponsors and for all other business activities of the organiser and cooperating companies. All these rights can also be transferred to third parties.

The Running Order helps you to get an overview of the schedule of band performances and the stages they will play at. You can get more information about this at the information point and at the Wacken Office.

The following items must be confiscated or locked in the locker trucks (ONLY on the new event area and the medieval market; NOT the camping or parking area!) for a little fee:

• Knifes and anything similar (nail files, screw drivers, combs with stem, knuckleduster)
• Any objects made of glass (including perfume bottles)
• Plastic bottles, Camelbaks, canisters (Caution: Original W:O:A- cups are allowed; they are available in different sizes from 0,3 l to 1l.)
• Any kind of cans (beverage can, hairspray, deodorant, etc)
• Pepper spray, tear gas, nerve gas
Video cameras (Attention: Any kind of photo cameras and digital cameras are allowed!)
• Cassette decks etc.
• Studded wristbands, studded belts with spikes longer than 1,5 cm.
• Chains (bicycle or motorbike chains etc.; Attention: wallet chains are allowed!) and projectile belts are not allowed!
• Flagpoles and sticks are not allowed (Official W:O:A flags with poles are allowed!)
• Vuvuzelas, megaphones etc.
• Any kind of pyrotechnical items (among other things sparkler) are also not allowed on the camping ground (see “Pyrotechnic”)
• Bottles with refundable deposit.
• Food and Tetrapaks until 1,0l with non- alcoholic liquidness as well as drinking horns are allowed

Furthermore, we are aware of the fact that you are a peaceful and friendly audience, seriously. In case of any conflicts please refer to the responsible group leader, on-scene commander (red shirt) or the headsecurity (blue shirt).

W:O:A Metal Guard: Take care for the safety on the festival

W:O:A Steward: Your contact person and very helpful. You find them on patrol everywhere.

W:O:A Ticket Control: Take care that only people with a valid ticket attend the festival.

W:O:A Traffic Control: Follow their instructions and you are not stuck in traffic jams for long.

Treat these people with respect. Without them, it wouldn’t be possible to have a festival of that size!

In case of a problem, please give notice at the information point or directly talk to the police! Every single W:O:A Metal Guard, Steward, Ticket and Traffic Controller has his own identification number. When informing about any problems concerning the security staff please mention the identification number, the colour of the shirts and the place of occurrence. Caution: The numbers of the shirts and jackets are different.

When we issue an imminent severe weather warning, do not be irritated if the sun is still shining. We receive information from the weather service which enables us predictions up to 2 hours in advance.

As soon as we get information from the weather service, we will notify you. Please listen to announcements and follow instructions in a calm manner. Take care of other visitors and follow the instructions of security and stewards. Here is some advice on what to do during severe weather conditions.

• During severe weather you are safest in a closed vehicle. They are more capable of protecting you from flying objects and hailstones than your tents. Additionally, your car provides you good protection against thunderbolts. With concern to your health, you must not touch any metal objects in your vehicle.
• If you have a motorhome you can prepare for a thunderstorm by removing the 230-V-power cable and closing all openings. You are safest in the driver’s cabin. Avoid the alcove; do not touch the top and any metal objects.
• Please accommodate other Metalheadz who do not own a closed vehicle. After all, every one of us would like to continue celebrating in good health afterwards.
• If a thunderstorm arises keep away from metal objects. They conduct lightning well. Thunderbolts are especially attracted by metal and objects of height. Thus, avoid the proximity of major metal constructions as stages, FOHs, barriers, site fences, scaffolds and towers as well as trees.
• If it is not possible for you to find protection, hunker down deeply; keep your feet together and cross your arms and legs. Do not lay flat on the ground! Do not squat down in rainwater hollows and do not use umbrellas.
• Please consider that during strong winds, objects or branches can fly through the air.
• Your tent does not offer you any protection against thunderbolts and also very little protection against flying objects or hailstones.
• Security, stewards and police are at your service, helping when needed.

There are five big shower camps with lavatories and clean flush lavatories (2,50€ for using). Just like last years you can get original W:O:A towels and bath sheets which you can buy at these camps and at one of the merchandise booths. An information point and a supermarket is also available at each shower camp. Furthermore you can get W:O:A Shower Cards which allow you to use this service several times during the festival. The drinking water points are also located at the shower camps. Old cards from past years are still good.

The W:O:A Soccer Cup takes place on Wednesday, 31 July 2013. The soccer field is located near the Movie fields. The field can also be used for private soccer tournaments on other days.

This year the bands perform once again on five Open- Air stages and in one tent. The True Metal Stage, Black Metal Stage, Party Stage are located in the infield (pos. 40). Additionally there will be set up a beergarden stage. Again this year: the Wackinger Stage in the Wackinger Village (pos. 6) and the Bullhead City Circus with 2 stages with a boxing ring. The exact location of the stages and tents can be found on our Festival Area Maps.

Bullhead City Circus
The W.E.T stage (pos. 4) and Headbeanger´s stage (pos. 7) will find its home once again within the 8-pylon pagoda tent called Bullhead City Circus.
With this tent we will grant more space in front of the stages as well as further advantages like: No more sound intersections between these 2 stages and the other stages on the infield, better acclimation, no more mud landscapes and no more crowding and lines of people waiting at the entrance.

Wacken Plaza at the Bullhead City Circus
As the name suggests the Wacken Plaza is directly located on the Bullhead City Circus field with Headbanger’s Stage (pos. 7) and W.E.T. Stage (pos. 4).

At the W:O:A Supermarkets you will get everything that the metal heart desires! A list of articles can be found on the following supermarket plan

We need your opinion, your criticism and of course your praise. You can find the survey in the programme booklet. Just rip it out of the booklet, fill in your answers and hand it in at the information point. We offer great prizes you can win! As an alternative you can also conduct the survey online on our homepage.

In this year the public pool in Wacken will be accessible again. Between 8:00 am and 7:00 pm you can use the swimming pool and the showers at a price of 2,50 €. In case that you get hungry a kiosk will provide e.g. french fries, ice cream and several beverages.

You can use our shuttle service that takes you to the swimming pool. The bus will pick you up at the shuttle/bus station. The service will cost only 1 euro and is available from Tuesday to Saturday 9 am – 6 pm

We will install telephones at the festival center next to the police camp (Pos. 17). Furthermore we provide telephones at the Wacken office, so you can call your friends and family who had to stay at home. One telephone booth is located directly in Wacken.

You can find cleaned permanent toilets in the five showercamps (0,50 € plus washbowls) and at the festival area. Toilets for women are on the festival ground and for free.
Furthermore you can also use the SANI- toilets on the whole area (for free). Special toilets for wheelchair user are located at every shower camp and in the infield (pos. 40). Mobile toilets are arranged all over the camping area.

Every year people steal Wacken town signs. That causes the municipality of Wacken a high financial loss. We believe this is more than unfair as without this municipality (which stands completely behind us) our festival wouldn´t exist.

This year we improved the traffic concept again in order to prevent problems of traffic jam. There will be a traffic administration which will optimise the flow of traffic and customise it to the local conditions.

Please use our new travel tool for more info

Because of the positive feedback this year there will be 5 Trash Mobiles.

Starting on Tuesday, 30.07.2013 between 9 am and 1 pm they will drive over the campgrounds to get your full trash bags or collect stabled full trash bags. You can also get new trash bags from the Trash Mobiles.

Metal 4 Nature! – “Safe your holy land!”

We don’t accept any kind of violence and vandalism at the W:O:A! In case of damage at the fencing, tents, or any other equipment of the organiser or other institutions the person(s) in charge will be sent off the festival area and a criminal prosecution will occur. The same procedure will occur when using pyrotechnical items. We want an awesome, peaceful Metal week just like the years before!

From 29 July 2013 we will have an additional INFO-OFFICE in Wacken. There you can get all information about Wacken. If you have questions about times of the shuttles, lost property, train- and flight-times, telephone/fax, running order, ground maps, Meet & Greet, First Aid etc. our staff members can help you. It’s an addition to the Info-Office next to the wristband info point. Here you can charge your mobile phone (please bring your charging cable with you!) or use the internet. Also you can get Merchandise- and Outdoorstuff. You can find the opening hours at the beginning of this paper!

Adress: W:O:A Office, Hauptstr. 82, 25596 Wacken Tel. +49 (0) 4827 998 599

At the legendary W:O:A Warm up Parties there is everything a Metalhead-heart desires. Just here you can bang your head to W:O:A decoration. It’s the best possibility to prepare yourself for the pilgrimage to Metal-Mekka (“OUR MECCA IS CALLED WACKEN!”). You can find current dates and locations here: W:O:A Warm Up Parties

Requests/ Booking: Sascha@ics-woa.de

In co-operation with Viva Con Agua we offer a still soda water at the festival. Everyone who doesn´t want to do without cool, clear water will get the possibility to buy the new Wacken Aqua at the W:O:A supermarkets.

After the big success of the last years, we will offer you the WACKEN BEER (in cans) again! You can order it with immediate effect: Exclusive, limited, refrigerated canned beer (0,5l for € 2.00 incl. pledge or a 24- pack for € 40.00 incl. pledge). The delivery starts on 1. August in the super markets on the W:O:A area by collection. ONLY WHILE STOCKS LAST! You will have nice refrigerated Wacken beer and only a few minutes to your camping ground! This leaves nothing to be desired!

Whith this card, in cooperation with Mastercard, you can easily pay cashless, withdraw money from cash points worldwide, and so on.

For more information click Wacken Card or ask for information at the W:O:A Office during the festival.

Here you can find the Paulaner Beergarden with the Beergarden stage, Bauer Uwes Bar, the entrance to the infield (Pos.40) and the metal market as well as Met- and Cocktail-stands. Additionally you can find access to the camps of the police, Red Cross. (On the festival maps the Wacken Center is marked in orange.)

This foundation was founded for development and support of young bands. Information about potential donations, purpose of use and fund-raising campaigns you can get at the informationstand of the Foundation, at the W:O:A Office and at the W:O:A Fanclub (Full Metal Army) or www.wacken-foundation.com.

1. Luggage shipping TO Wacken W:O:A
Simplify your trip to W:O:A 2013 by sending your luggage directly to the W:O:A festival area in advance. You can pick up your luggage at the Wacken Mail and Parcel Office (WACKEN CENTER) from 1st August 2013.

You can find detailed information regarding the handling as well as prices at the following website www.wackenpostoffice.com. Here you assign the shipping and make the payment. You need to commission for the luggage service prior to 24 July 2012 (due to organisational requirements). The luggage will have to be picked up by UPS prior to 27 July 2012.

The service will only be offered from the following countries (like last year): Germany, BeNeLux, Denmark, Austria, France and Sweden. The number of luggage for the service is limited to 250 pieces. So, the earlier you book, the higher is the probability that you can use this service.

2. Parcel and packaging service (including luggage service)
We offer parcel shipping and packaging service at the festival area (WACKEN CENTER). We provide worldwide and secured parcel service via UPS so that you can send for example your merchandising products and gifts home directly.
If you do not want to carry your luggage back home after the W:O:A, we also provide a luggage shipping from the festival area back to your home. We will take care of professionally wrapping and packing your belongings to ensure a secure shipping.

3. Your personal post card from W:O:A 2012
This year, you can mail your personal and customised post card from the W:O:A 2012. We take a picture from your friends and you in front of the Wacken city sign and print the photo as a post card. Mail your personal and individual greetings from W:O:A 2012.


4. Mail and stamps
This year, you can stamp your mail with a postal charges including a logo of W:O:A 2012. Bring your postcards from the „Full Metal Bag“ directly to the Wacken Mail and Parcel Office and we print the postal charges including the logo of W:O:A: 2012 onto the post card. The price is EUR 0.15 plus postal charges (thereof we donate EUR 0.05 to Wacken Foundation). In addition, you can get post cards in the Mail and Parcel Office.

After the success of the medieval spectacle “Die Wackinger” on the W:O:A also in 2013 240 (!) active Vikings, knights and role players will conquer the W:O:A.

A separate area of 2 hectare shall rouse the association of an army camp. A Viking village and knights army camp will be the home for Vikings for four days and different daily highlights will be presented to the fans of the medieval scene such as vikings’ and knights’ fights, staged role-player battles, weapon shows, jugglery and music.
Additionally we will provide a medieval trader´s mile and a contemporary catering supply.

“The Wackinger” has set new standards with its programme and size that is unique on metal festivals worldwide. The entry to this spectacle is for free.

Visitors traveling by train and taking the shuttle bus in Itzehoe can use the first service point of the festival there. The W:O:A Welcome Point is located directly at the departure area of the shuttle busses at the train station in Itzehoe. The staff at the W:O:A Welcome Point know all places and can answer your questions. It opens from Monday, 29 July 2013 from 9 am until Sunday, 04 August 2013 at 6 pm at the latest.

In case of traffic jams or delays of trains etc. we will keep up the supply of information (shuttle bus schedule - following soon!).

Your ticket must be exchanged with the wristband at the Bullhead City Circus Areaway. Only with this wristband you have the permission to enter the festival area and you can leave and return to the festival ground at any time. The wristband must be shown unrequested to the ticket control and security forces! As usual, you get your Full Metal Bag at this place. The Lost & Found bureau is also located there as well.

Your ticket must be exchanged with the wristband at the Bullhead City Circus Areaway. Only with this wristband you have the permission to enter the festival area and you can leave and return to the festival ground at any time. The wristband must be shown unrequested to the ticket control and security forces! As usual, you get your Full Metal Bag at this place. The Lost & Found bureau is also located there as well.